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communication by by Lorenzo Stella from The Noun Project Join Beth Kinchlea, the manager of training and development at London Public Library, for a workshop on communicating with your colleagues. She will discuss how personality type impacts those giving and receiving feedback, how to give balanced feedback, how to credit colleagues and how to frame a conversation around problems and solutions rather than fault and blame. A half day session will run in Whitby (Nov. 13th).
Butterfly by Jerry Wang from the Noun Project If change is in the cards for your library, look out for Anne-Marie Madziak's three part conversational webinar where she and guest speakers discuss facilitating positive organizational change. In the second segment on November 13th, we focus on the work of developing our organization's change readiness by cultivating personal resilience in ourselves and our staff. 
black and white photograph Tired of sorting through all that microfilm? Ready to undertake a major digitization project but aren't sure where to begin? Jess Posgate from Our Digital World is here to demystify the process and help you get started. Join her webinar November 13th to learn more about converting those old newspapers into accessible reference material.
helping handA competencies approach to performance management links individual performance to organizational goals and strategies. The SOLS Competencies Index has been compiled as a staff development tool specifically for Ontario public libraries. SOLS staff will outline the Competencies tool at the winter 2014 round of Library Committees.