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EXCEL: A certificate programme in
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E11-Communication Skills
ASSIGNMENT 1
Submit this assignment to your tutor by the date given on the schedule accompanying this course. For this assignment, you will observe and practice some of the skills described in the module.
Observe a conversation between two people who are doing more than exchanging small talk.
Write a one page description about what you noticed. You should include a description of any non-verbal, listening or speaking skills which you read about in the module that you noticed in the conversation.
For example: Did their posture suggest attentiveness? Did you notice
anyone interrupting? Did you see active, involved or detached listening?
What about the rate of speech?
*End*
2004 Edition