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Instructions for borrowing from Ontario Public Libraries

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These instructions are for staff in non-public libraries within Ontario or public or non-public libraries outside of Ontario without an ILL management system or with one that is not capable of interoperability with the VDX interlibrary loan network of Ontario public libraries. Welcome to the resources of Ontario public libraries through Interlibrary loan. Your requests submitted on this web request form will be mediated by agency staff and you will receive an email response when a Non-Supply status is determined.

This service is NOT intended for individuals but rather for libraries that are not part of this consortium. Requests from individuals will be neither filled nor acknowledged.

The Steps:

  1. Please use this link to search our bibliographic resources. When your browser presents the "Welcome to INFO" screen – it is not necessary or possible for you to "Login".
  2. Select the "Bibsearch" button in the left panel.
  3. Select a profile (groupings of library collections) to search against.
    N.B: The profile listing of catalogues you use to search for bibliographic records does not completely represent libraries that you might be borrowing the item from. ALL databases available to the VDX system will be searched automatically at a later stage for holdings information for the purposes of sending out your ILLO request. Bottom Line: Do not concern yourself with where the item is located.
  4. Perform a Standard (key word anywhere in record) or Advanced (Boolean) search.
  5. Select the "Details" button on the search result screen of the record you are interested in. You can print this (File/ Print). If you select the "Request" button on the search result screen, you will be prompted to Login, which you can not do. To get back to the search result screen, use the "Bibsearch" button in the left panel. When that screen loads, select the "Results" button at the top of the screen to get your previous search result screen.
  6. Please use this link to access the web request form. Fill it in as prompted. You do not need to indicate locations. Your request will be searched again to verify and find all possible public library locations in the province.
  7. Your request will be mediated by interlibrary loan staff in the Toronto office of Southern Ontario Library Service. If a Non-Supply status is determined you will receive an email notification.
  8. Please allow a few weeks time before sending inquires and include key details like author, title, ISBN or ISSN, the name of your library, and the date your request was submitted.
  9. If you need to cancel, renew or inquire please send request details in an email to:

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