Benchmarks
Benchmarks (shown below) are set to determine the number of stops a
library receives in a week based on the volume of interlibrary loan
transactions and/or the volume of delivery material picked up in one
year. Additional factors taken into consideration to determine the
actual number of days of delivery to a library include:
- SOLS financial ability to increase routes,
- Geographic location,
- Population served,
- Reciprocal borrowing arrangements,
- Inter-branch delivery agreements and
- Jobber’s material delivery.
|
Benchmarks for SOLS Delivery (effective April 1, 2010) |
Delivery Frequency
(days per week) |
Service Benchmark |
What is being measured |
| 1 |
300 |
Annual average
of ILL volume and total shipments. Note: For
libraries new to delivery only the ILL volume is used. |
| 2 |
1,500 |
| 3 |
2,500 |
| 4 |
4,000 |
|
|
|
