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SOLS Services  - Typical Questions

Sample of "typical" questions received and answered about SOLS services. Many of your queries can be answered by consulting the Clearinghouse Topic Index to a selection of links by SOLS staff on various topics of interest to public library staff and boards

COLLECTION DEVELOPMENT

Q: I am looking for “gentle reads” genre.
A:  Consult our Clearinghouse page Literature and Fiction Resources page under Genre: Gentle Reads

Q: Can you get copy cataloguing from AMICUS?
A: Yes. See instructions on  Downloading MARC records from AMICUS, a resource in Technical Services Resources section of our Clearinghouse

Q: For budget purposes, can you tell me what the average cost of a book is?
A: The following link to the Library Services Centre (LSC) provides information on the average price of library books. See the link to  Analyzing Canadian Library Purchasing Power for Books and Materials on the sidebar. You may also be interested in our selection of links on collection evaluation tools in our Clearinghouse on the Collection Development Resources page

CONTACT INFORMATION

Q: Where is Walter Harris Memorial Library?
A: It is part of Grey Highlands Public Library, formerly known as Markdale.  Consult our Index to Public Libraries in southern Ontario for information about other public libraries. As much as possible we try to include the alternate names of libraries, where that name has been in common use.

FIRST NATIONS LIBRARIES

Q: Where can I find information about First Nations Public Library Week?
A: You’ll find information about First Nations Public Library Week on the SOLS website under Marketing. You may also want tot consult the First Nations Resources page of the Clearinghouse

Q: What resources are available for Aboriginal genealogy or family trees?
A: You’ll find helpful information about Aboriginal genealogy on the Library and Archives Canada website in the Frequently Asked Questions segment of its Aboriginal Resources and Services section. http://www.collectionscanada.ca/aboriginal/020008-3000.6-e.html

FUNDING DEVELOPMENT

Q: How can a library describe the role they play in their community to stakeholders and funders to justify the taxes being spent on that library?
A: A good source for language that makes the case for library funding can be found in the Library's Contribution to Your Community Manual which can be ordered through SOLS. A revised edition will be available in May 2007. It describes both economic and social ways the library contributes to the community and the language you can use to express the value of the library. There is also a very good description of the value of libraries in the British document “Framework for the Future” that provides a good discussion on the value of reading linking it to learning and "informed citizens".   You may also want to consult a selection of links on the Socio-economic Benefits of Public Libraries, in our Planning Resources page of the Clearinghouse. 

GENERAL RESOURCE SHARING

Q: What is the eligibility criteria for a library to qualify for SOLS van delivery service?
A:  A library  is “considered” for addition to delivery service when it reaches 300 items and funding permitting.. The benchmarks are under the “Delivery” section on website.

Q: How do we go about arranging trial access for a product offered through COOL?
A: To arrange for trial access to any of the products offered through COOL, please contact Dayna Lintner at or 1-800-387-5765, ext. 5130.

GOVERNANCE/LIBRARY BOARD

Q: Do you know of any sample Code of Ethics for Boards?
A: Consult our selection of links on this topic under Policy on the Board Development Resources page of the Clearinghouse.

Q: Do you have any sample purchasing policies or authority to make financial commitments for library boards?

A: See SOLS resource page on this topic as its related to the Policy Requirements under the Ontario Municipal Act 2001 section on Procurement. SOLS and LSC has also produced a Library Development entitled Ontario Public Library Purchasing Guide which can be downloaded from our Publications page.

HUMAN RESOURCES

Q: Do you have any information on “Friends of the Library” groups?
A: Yes, SOLS publishes two kits, “Initiating a Friends of the Library Group” and “Amalgamating Friends of the Library Groups.”  The Clearinghouse also has a selection of links entitled, Friends of the Library Resources

LEGISLATION

Q: Are there recommendations for the distance between library book stacks for wheelchair accessibility?
A: You might find an answer in the Building Code regulations, which have standards for wheelchair accessibility - section 3.8 of Ontario Regulation 403/97 lays out wheelchair friendly widths for barrier free paths of travel, etc. The government has a site dedicated to the Ontario Building Code, where you can also contact people and ask questions.
Since regulations can be difficult things to interpret, you might want to check with other experts such as Accessibility Ontario to make sure that this is what you need to look at, and to ensure that they apply to your building.
There are also links on the SOLS website on the Facilities Resources page that might be useful including a link to the Ministry of Citizenship Accessibility Ontario portal and another one by Wendy Scott from the National Library.

PUBLICATIONS

Q: Wanted to know if there were some sample Library Board policies or guidelines related to friends groups.
A: Referred to the Canadian Friends of the Library site which points to constitutions and bylaws adopted by some groups. http://www.friendsoflibraries.ca/docum.html You may also want to consult the Friends of the Library Resources page of the Clearinghouse

Q: I am looking for the study done for CELPLO on combined school-municipal libraries.
A: The study is available from our Library Administration Resources page of the Clearinghouse under Schools and Public Libraries. For other joint use aspects you may want to consult our selection of links on the Facilities Resources page

Q: Do you have any samples of internet acceptable use policies?
A: Samples of internet acceptable use polices are available on the Public Access to Internet page of the Clearinghouse.

TRAINING

Q: Can I get copies of the materials used at Kempenfelt Conference Centre last fall?
A: Kempenfelt information can be found in the Training section of our website.

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