SOLS is excited to announce that the Librarian’s Guide to Homelessness is now available on LearnHQ.
Course creator Ryan Dowd recently presented to a packed room at the OLA Super Conference. This online course provides a deeper dive into the topics covered in the in-person session.
Ryan runs the second-largest homeless shelter in Illinois and is the author of The Librarian’s Guide to Homelessness (published by ALA).
The online training course teaches a three-part strategy for modern public libraries:
- Understand the homeless experience.
- Recognize that—because of that experience—threats and punishment are ineffective with homeless patrons.
- Learn how to use the tools and skills of “Empathy-Driven Enforcement” instead.
Training has three goals:
- Your staff is more confident.
- Your library is calmer and safer.
- Your library is inclusive, serving homeless patrons alongside everyone else.
This training is sold as a whole library license that covers your entire staff (and volunteers) and provides access for one year.
Ontario public libraries will get a discount of 25% off the registration price by registering through the online registration form available through LearnHQ.
Click here to learn more or to register.