Enterprise Computing

Many large libraries operate at the enterprise level of computing—a level of complexity introduced by the need to integrate multiple computer systems (including legacy systems) and networks and to accommodate access by a variety of remote users.

Last updated: June 26, 2014

Competency:  Performs enterprise computing management to integrate computing systems across a large organization

Associated Knowledge, Skills and Abilities:

  • Creates network connections among local area networks (LANs), mainframes and stand-alone computers, including legacy environments
  • Understands the architecture and scale of the enterprise system
  • Delivers hardware and software configurations for a variety of platforms and networks
  • Performs life-cycle management of firmware and applications, upgrading or replacing as warranted
  • Establishes and maintains an organization-wide e-mail system
  • Understands and manages the complexities of operating system upgrades on servers and workstations as appropriate
  • Manages multiple vendor relationships and licensing agreements
  • Ensures password protection and data security across the organization
  • Functions adeptly in basic programming and scripting languages
  • Understands and practices the principles of project management.


Competency:  Performs enterprise-level software management

Associated Knowledge, Skills and Abilities:

  • Understands and practices software version management
  • Defines schedules and implements software upgrade processes
  • Understands enterprise systems in use in parent organization and integrates library systems and services where appropriate and efficient
  • Understands principles of identity management and integrates library's need for authentication and authorization with parent institution's identity management system
  • Understands and practices good code distribution by designing and implementing architectures that efficiently distribute processing across available computing resources
  • Defines and manages processes to track incidents from receipt to resolution
  • Understands principles of cloud computing and “software as a service” (SAAS) as software delivery models.

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