Networking & Security

The network is the electronic nerve center of the library’s operations and its intricacy increases with every new technology and new security threat. It’s a high-wire act to keep on top of it all.

Last updated: April 5, 2016

Competency:  Installs, configures and maintains the library’s local area networks (LAN)

Associated Knowledge, Skills and Abilities:

  • Understands network terminology, protocols, addresses and ports
  • Identifies and configures the key components for set-up of the local area network (LAN)
  • Understands the infrastructure that supports the library’s LAN and identifies site-specific network needs
  • Identifies the options for network administration of hardware and software
  • Understands core differences between workstation and server configurations
  • Understands the operations of client/server and peer-to-peer networks, and the advantages of each
  • Understands and applies the principles of user ID and account management schema and tools.

 

Competency:  Understands and supports the library’s telecommunications and wide area networks (WAN)

Associated Knowledge, Skills and Abilities:

  • Understands the relationship between a LAN (local area network) and a WAN (wide area network)
  • Assesses the library’s overall Internet connectivity needs and works with appropriate agencies and funders to ensure the long-term sustainability of high-speed connections that meet those needs
  • Understands IP authentication and related software for secure network access
  • Understands the basic concepts and terminology of telecommunications
  • Understands the infrastructure that supports the library’s telephony and wide area networks
  • Identifies a library’s site-specific telecommunication needs.

 

Competency:  Installs, configures and maintains the library’s wireless networks

Associated Knowledge, Skills and Abilities:

  • Identifies the library’s site-specific factors and their impact on wireless signal transmission
  • Identifies the set-up options and the necessary equipment
  • Installs and configures the wireless components
  • Applies effective security protocols for all wireless networks
  • Identifies equipment needs for individual computers.

 

Competency:  Troubleshoots problems with the library’s networks in order to maintain optimal operations for staff and users

Associated Knowledge, Skills and Abilities:

  • Applies strategies to isolate, identify and articulate problems with networks
  • Conducts effective technical support interviews
  • Locates and uses manuals and FAQs, and contacts appropriate sources for further technical support.

 

Competency:  Develops and implements practices for network security to ensure maximum protection of library systems and staff and user information

Associated Knowledge, Skills and Abilities:

  • Understands network security architecture and protocols
  • Understands hardware-based and software-based security solutions
  • Establishes a password management system and maintains secure passwords
  • Identifies, addresses and communicates potential and real security and privacy threats related to computer and Internet use
  • Identifies and implements solutions for addressing security threats such as spam, spyware and viruses
  • Identifies and develops a plan for regular and automated security maintenance tasks
  • Consults appropriate sources to stay informed of emerging security threats and the most current strategies and tools
  • Balances need for security with library values of privacy and intellectual freedom
  • Establishes metrics that can be tracked, reported and used to evaluate the effectiveness of services.

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