Operating & Automation Systems

Providing administration and support of the automation systems and the operating systems on the library computers and understanding the dependencies and workflows among systems are critical to maintaining a functional computing environment.

Last updated: April 5, 2016

Competency:  Installs, configures and maintains all operating systems functioning in the library environment

Associated Knowledge, Skills and Abilities:

  • Demonstrates general knowledge of operating systems available for use, including open-source and mobile systems
  • Selects, installs and configures appropriate operating systems
  • Understands the terminology, specifications and functions of the operating systems in use
  • Devises and executes a plan for operating system maintenance and update tasks
  • Troubleshoots problems with the operating systems
  • Devises, sustains, and tests integrity of effective back-up strategies
  • Understands and executes the process of imaging PCs
  • Understands use of terminal servers as alternates to VPN\desktop OS
  • Manages the process for upgrading systems, including determining applications compatibility and planning data migration.


Competency:  Demonstrates advanced understanding of the library automation systems (ILS)

Associated Knowledge, Skills and Abilities:

  • Articulates the value and purpose of a library automation system
  • Understands the interrelationships and workflows of the various modules of the library’s automation system (OPAC, circulation, cataloging, etc.)
  • Develops effective working relationships with others involved with the ILS, including internal staff, ILS vendor support and ILS user groups
  • Uses standard or customized reports from the automation system for management of library operations
  • Establishes procedures to ensure current backups and regular updates to the automation system; schedules overnight procedures and processes
  • Ensures process for maintaining a log of system failures and problems
  • Performs regular evaluations of the systems and communicates with the vendor on failure, problems and services
  • Demonstrates familiarity with operating and database systems used by the ILS
  • Manages user permissions
  • Plans for and implements ILS software upgrades
  • Ensures library policies are supported by the ILS
  • Understands and can articulate the functions of software as a service (SaaS) and other hosting arrangements
  • Pursues integrated e-book discovery and lending as part of the ILS
  • Creates database queries not supported within the ILS (i.e. Queries the underlying database directly (SQL or Oracle).

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