Public Access Technology Systems

Computers for public use bring people into the library. Public computing has come a long way since its introduction in the mid-1990s. In addition to the foundational knowledge in the other technology sections, the public’s use of computers puts extra and unique demands on the set-up of the hardware, software, networks and security.

Last updated: April 5, 2016

Competency:  Installs and configures the library’s public access computers and networks to best meet the needs of library users

Associated Knowledge, Skills and Abilities:

  • Determines the needs for public access computers, wireless access and programs
  • Understands the nature of security threats to a public access system
  • Selects and installs appropriate computer, networking and peripheral hardware for public use
  • Installs and configures appropriate operating systems and software applications for public use
  • Selects, installs and configures appropriate public access computer security measures
  • Configures public networks to secure and isolate them from nonpublic computers and networks
  • Selects, installs and configures access, bandwidth and content restriction measures as directed by library policy
  • Identifies and implements options for reservation, time and print management systems
  • Applies AODA recommendations for physical and electronic equipment where applicable
  • Understands pros and cons of open-source vs. proprietary software and identifies solutions that best meet user needs within organizational resources.

 

Competency:  Maintains and troubleshoots the library’s public computers, networks and security

Associated Knowledge, Skills and Abilities:

  • Develops and executes plans for maintenance and update tasks of public computer hardware, operating systems, security and applications
  • Tracks and maintains software licences to ensure currency
  • Keeps current of advances in tools and applications of benefit to users and determines the implications of deploying them on the public computers
  • Establishes metrics that can be tracked, reported and used to evaluate the effectiveness of public access technology services while respecting the privacy and intellectual freedom of library patrons.

Please review sols.org's Terms of Use. For questions, comments and suggestions regarding this website, please Contact SOLS Helpdesk.

The Southern Ontario Library Service  is working to make our website accessible to all. We welcome comments and suggestions on access improvements and encourage you to take a look at our updated Accessibility Policy. If you require a particular PDF or word document in an accessible format, please do not hesitate to contact us. We also offer BrowseAloud reading support - click on the orange graphic to the right to launch.  Learn more about BrowseAloud.

The support of the Government of Ontario through the Ministry of Tourism, Culture and Sport is gratefully acknowledged.