Web Design & Development

Library websites range from simple to complex, but they all share an awareness of how important it is in today’s web-enabled world to connect with the library community through the Internet.

Last updated: April 5, 2016

Competency:  Designs a website for the library to provide virtual, 24/7 access to a portion of library services

Associated Knowledge, Skills and Abilities:

  • Understands the concept of a virtual branch and the importance of having a website for the library
  • Understands the basic criteria for designing and hosting websites
  • Designs the user interface according to principles of usability and accessibility
  • Understands the basic criteria for designing and hosting websites
  • Conducts and analyses website usability tests
  • Understands privacy policies, user agreements and intellectual freedom principles and how they impact library website content and services.


Competency:  Implements and updates the library website

Associated Knowledge, Skills and Abilities:

  • Demonstrates proficiency with content management and/or website management systems
  • Demonstrates proficiency with website design software
  • Checks website links and updates content at least monthly
  • Understands and applies the basic elements of HTML code
  • Understands the function of CSS and style sheets
  • Performs a content inventory of the library website at least annually
  • Understands the role of metadata in website organization and discovery
  • Investigates emerging technologies for their potential to enhance delivery of information and services through the website.


Competency:  Applies advanced web technologies to the development of a library website

Associated Knowledge, Skills and Abilities:

  • Understands the architecture, protocols and terminology of the Internet
  • Uses appropriate scripting languages and applies standards for creating valid code to add functionality to the website
  • Evaluates and selects appropriate website management software
  • Evaluates and selects the most appropriate hosting method
  • Writes code to ensure the usability and accessibility of the user interface
  • Uses responsive design to build a single website that adapts to desktop, tablet and smartphone environments
  • Uses graphic design principles to ensure effective communication and aesthetic appeal of the library's website
  • Uses information architecture principles to guide organization of library website
  • Understands and applies principles of user experience (UX)
  • Understands and employs multimedia formats
  • Builds dynamic pages with database integration
  • Understands the process of improving the visibility of a website through search engine optimisation
  • Sets up and monitors tracking of site statistics.


Competency:  Implements and manages the library’s presence on the web to place the library’s services in the path of the users

Associated Knowledge, Skills and Abilities:

  • Understands the importance of having a web presence beyond the library website
  • Investigates and develops the library’s presence on social networking sites following an established appropriate use policy
  • Develops and implements plans for regular and sustained engagement with users through the library's social networking accounts
  • Monitors usage and effectiveness of the library's social networking accounts
  • Applies best practices for attracting users' attention and encouraging interaction through social networking accounts
  • Evaluates and implements other tools for extending online access to library content (e.g., QR codes, etc).


Competency:  Demonstrates proficiency with video and audio production programs

Associated Knowledge, Skills and Abilities:

  • Records, transfers and edits video or audio files
  • Understands format options for video or audio files
  • Stores and displays video or audio files.

Please review sols.org's Terms of Use. For questions, comments and suggestions regarding this website, please Contact SOLS Helpdesk.

The Southern Ontario Library Service  is working to make our website accessible to all. We welcome comments and suggestions on access improvements and encourage you to take a look at our updated Accessibility Policy. If you require a particular PDF or word document in an accessible format, please do not hesitate to contact us. We also offer BrowseAloud reading support - click on the orange graphic to the right to launch.  Learn more about BrowseAloud.

The support of the Government of Ontario through the Ministry of Tourism, Culture and Sport is gratefully acknowledged.