Technical Support

Support | Test Drive Program


  • Use the Help section in OverDrive to see if it answers some of your basic questions.
  • Support requests from library staff should be submitted to OverDrive via the support form in Marketplace.
    The form is only accessible to Marketplace account holders. If additional Marketplace accounts are needed for library staff, please contact Dayna Lintner, the Marketplace administrator for SOLS. 

OverDrive Test Drive Program

  • OverDrive Test Drive is a program that enables your library to offer eBook devices for demonstration and lending. OverDrive provides guidelines, recommendations, best practices and promotional materials to help you successfully integrate eBook devices into your everyday services, all within publisher copyrights and library lending policies.


Please review's Terms of Use. For questions, comments and suggestions regarding this website, please Contact SOLS Helpdesk.

The Southern Ontario Library Service  is working to make our website accessible to all. We welcome comments and suggestions on access improvements and encourage you to take a look at our updated Accessibility Policy. If you require a particular PDF or word document in an accessible format, please do not hesitate to contact us. We also offer BrowseAloud reading support - click on the orange graphic to the right to launch.  Learn more about BrowseAloud.

The support of the Government of Ontario through the Ministry of Tourism, Culture and Sport is gratefully acknowledged.