The HelpDesk provides a single access point to SOLS services to public libraries in southern Ontario. HelpDesk is available Monday to Friday, 8:30 am to 4:30 pm.

Phone: 1-800-387-5765, press 4 (or 416-961-1669 in Toronto)

Contact Helpdesk

If you are on staff or are a trustee of one of SOLS' client libraries, use the form below to submit your query to SOLS HelpDesk. You must answer all questions and then click "Submit."
You must choose a library from the list. (NB you must be on staff or a trustee)
You must enter your name
Invalid email address format. Only one email.
Invalid email address format. Only one email.
Please enter your phone number with area code.
Please enter your query
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Please review's Terms of Use. For questions, comments and suggestions regarding this website, please Contact SOLS Helpdesk.

The Southern Ontario Library Service  is working to make our website accessible to all. We welcome comments and suggestions on access improvements and encourage you to take a look at our updated Accessibility Policy. If you require a particular PDF or word document in an accessible format, please do not hesitate to contact us. We also offer BrowseAloud reading support - click on the orange graphic to the right to launch.  Learn more about BrowseAloud.

The support of the Government of Ontario through the Ministry of Tourism, Culture and Sport is gratefully acknowledged.